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Warranty Policy
Effective Date: 12/21/24Energy Bill Fixers ("Company," "we," "our," or "us") acts as a broker to connect customers with third-party service providers. This Warranty Policy outlines the terms and conditions of warranty coverage as provided by these third-party service providers. By using our services, you acknowledge and agree to the terms of this Warranty Policy.
1. Warranty Coverage
As a broker, Energy Bill Fixers does not directly provide warranty coverage. Instead, warranty coverage is determined and provided by the third-party service providers whose products or services you utilize. The specific terms and duration of the warranty will be governed by the policies of the third-party service provider.
2. What Is Covered
The coverage details are determined by the third-party service provider. Typically, coverage may include:
- Defects in materials used during service or product manufacturing
- Errors in workmanship as defined by the provider’s warranty terms
- Malfunctions or failures within the specified warranty period
Please refer to the specific warranty documentation provided by the third-party service provider for exact details.
3. What Is Not Covered
Exclusions are subject to the terms of the third-party service provider. Common exclusions may include:
- Damage caused by misuse, neglect, or improper installation
- Alterations or repairs made by unauthorized third parties
- Normal wear and tear
- Issues resulting from external factors, including but not limited to power surges, weather conditions, or acts of nature
- Consumable items such as batteries or filters
4. Warranty Claims
To initiate a warranty claim:
1. Contact our customer support team at:
- Email: support@energybillfixer.io
- Phone: +1 (469) 281-9541
2. Provide proof of purchase and details about the issue.
3. We will connect you with the relevant third-party service provider to address your warranty claim.
The third-party provider’s warranty process and policies will dictate how your claim is handled, including repair, replacement, or refund options.
5. Limitations of Liability
Energy Bill Fixers is not responsible for warranty coverage or fulfillment. Our role is limited to facilitating your connection with third-party service providers. We are not liable for any indirect, incidental, or consequential damages resulting from the use of their products or services.
6. Transferability
The transferability of warranty coverage is determined by the third-party service provider’s terms and conditions.
7. Changes to This Warranty Policy
We reserve the right to update or modify this Warranty Policy at any time. Changes will be effective upon posting on our website, and continued use of our services constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions about this Warranty Policy or need assistance:
Energy Bill Fixers
info@energybillfixers.io
+1 (469) 281-9541
We are here to assist you in navigating the warranty process with our trusted third-party service providers.