Privacy Policy

Effective Date: 12/21/24
Last Updated: March 4, 2026

Energy Bill Fixers ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ("Site") or use our services. By accessing or using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

Information that identifies you as an individual, such as:

Name
Email address
Phone number
Mailing address
Payment information (if applicable)

b. Non-Personal Information

Information about your interaction with the Site, including:

IP address
Browser type
Operating system
Pages visited and time spent on the Site
Cookies and other tracking technologies

c. Third-Party Information

We may receive information about you from third-party sources, such as referral partners or publicly available databases.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our services
To personalize your experience on the Site
To process transactions and payments
To send administrative and promotional communications
To send SMS/text message notifications (with your consent)
To improve the functionality and security of the Site
To comply with legal obligations

3. SMS/Text Messaging Terms

By providing your mobile phone number and checking the SMS consent checkbox on our contact form, you expressly consent to receive recurring automated SMS/text messages from Energy Bill Fixers. These messages may include:

Appointment confirmations and reminders
Energy consultation updates
Electricity plan switch notifications
Contract renewal reminders
Account status updates
Customer service communications

Message Frequency: Message frequency varies based on your account activity and service needs, typically 2-5 messages per month.

Message and Data Rates: Message and data rates may apply. Please consult your mobile carrier for details regarding your text messaging plan.

Opt-Out: You may opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us. Upon opting out, you will receive one final confirmation message, and no further SMS messages will be sent unless you re-subscribe.

Help: For assistance with our SMS program, reply HELP to any message or contact us at info@energybillfixers.io or (877) 939-6449.

Supported Carriers: Our SMS program is supported by all major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and others.

No Mobile Information Sharing: We do not sell, rent, or share your mobile phone number or any information collected through our SMS program with third parties for their marketing purposes.

Consent Not Required for Purchase: Consent to receive SMS messages is not a condition of purchasing any goods or services from Energy Bill Fixers.

By opting in to our SMS program, you confirm that you are the subscriber or customary user of the mobile device associated with the phone number provided and that you are authorized to approve the applicable charges.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

a. Service Providers

We may share information with vendors and third-party service providers who perform services on our behalf, such as payment processors, hosting providers, and SMS messaging platforms.

b. Legal Compliance

We may disclose your information to comply with applicable laws, regulations, or legal processes.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

d. With Your Consent

We may share your information for other purposes with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

Enhance your experience on the Site
Analyze Site usage
Deliver targeted advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Site.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and obtain a copy of your information
Request corrections to your information
Request the deletion of your information
Opt-out of marketing communications
Opt-out of SMS/text messages by replying STOP

To exercise your rights, please contact us using the details provided below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before submitting any personal information.

9. Children's Privacy

Our Site is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to the Site, and your continued use of the Site constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS program, please contact us at:

Energy Bill Fixers
Email: info@energybillfixers.io
Phone: (877) 939-6449